This method can reset the display mode, if there is no response at one time, please try several times. Simultaneously press Ctrl + Shift + Windows + B on the laptop keyboard and see if that resolves the issue. For example, you can use a specific shortcut to try to wake it up. Once you've ruled out your computer hardware problem, you can try other methods to fix the “laptop screen black but still running” problem. Use Shortcut Keys to Wake up the Laptop Monitor If it doesn't work, go to the next solution. Next, please press the power button and try to turn on the laptop to see if it returns to normal.Wait for a while before reinstalling computer memory. Locate the computer memory module and carefully remove it.Shut down the computer completely and disconnect the power cord before removing the computer cover.Please note that this method may lead to some unintended consequences, it is recommended that the computer novice operate with the assistance of a professional. To do this, you will need to reinstall the computer memory. When the computer memory is poorly connected or loose, it can lead to a laptop screen black but still running problem. You need to install the latest graphics card driver to resolve this issue. If the image appears properly on the external monitor, it may be caused by a conflict between the graphics driver and the laptop LCD screen.If neither the computer screen nor the external monitor display an image, it is recommended that you contact the computer manufacturer for repair. If the computer screen cannot be displayed on the external monitor, you can try pressing F4 to display the screen.Connect another monitor through the HDMI or DP port on the laptop to check whether the laptop is normal.Therefore, you need to check whether the laptop display is working properly. After entering the Windows system normally, connect the external devices in turn.Ĭorrupted graphics drivers or problems with the LCD display backlight can cause the laptop screen goes black.If you can get to the boot menu, use the arrow keys to select start Windows normally and press Enter to confirm. Turn on the computer with the power button and see if you can enter the boot menu.Install the laptop battery and connect the power cord, still do not connect any external devices at this time.Press and hold the power button for an additional 15 seconds to ensure that all current is drained from the laptop. Open the laptop's battery compartment and remove the battery.Then disconnect all external connected devices, including USB drives, monitors, headphones, docking stations, etc. Completely shut down your computer and disconnect the power cord.The following steps use a similar HP laptop in the above case as an example. If you do not know how to hard reset, it is recommended to contact your laptop brand manufacturer for support. Although this method may result in data and application loss, it is still a valid workaround. Many laptop manufacturers have a hard reset method that allows you to restore your laptop if it goes black but still running. If you are troubled by the problem of the laptop screen turning black but still running, you may try the following 15 solutions in turn, I believe they can help you solve this problem. ☀ Screensaver settings stuck How to Solve “Laptop Screen Black but Still Running” Issue – 15 Solutions The following are the common reasons for this problem. Therefore, when listing the reasons, we need to consider comprehensively. The problem of "laptop screen is black but still running" can be caused by both hardware and software. Why the “Laptop Screen Goes Black but Still Running” Problem Occurs? Next, let's take a look at the common causes of this problem. To solve this problem, you need to understand the cause of the problem and try to solve it according to the cause. In fact, in addition to the HP laptop described in the above case, this problem may also occur in the laptop of Dell, Acer, Samsung and other brands, which really gives many users a headache. The problem of HP laptop screen goes black but still running really gives me a headache. I must try to fix it, or I'm afraid the system will crash one day. My only solution at present is to press and hold the power button to force it off. This problem also occurs when I shut down the system after working with it continuously for a whole day. When the Windows 10 system is idle for more than an hour, the HP laptop screen goes black but still running and cannot wake up. ![]() ![]() Recently, it has started to have frequent problems. “I am using an HP Pavilion 15 laptop with Windows 10 system. Urgently: Need to Solve the Troublesome Black Screen Problem of Laptop
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